How quickly can we launch with Tellescope?

Most customers are able to get up-and-running in a few weeks.

What compliance certifications does Tellescope have?

Tellescope is HIPAA compliant and SOC 2 Type II certified.

Which HIPAA compliant communication channels does Tellescope offer?

We enable customers to communicate with their patients using SMS, email, phone calls, secure chats, and video chats.

Does Tellescope sign a BAA?

Yes, we will sign a BAA with all customers.

Can we integrate Tellescope with my existing EHR?

We integrate with many EHRs. Check out our integrations page for more information.

HIPAA-compliant texting

Send and receive text messages with patients using HIPAA-compliant infrastructure built for healthcare teams

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Our Approach

Coordinating care shouldn't mean choosing between convenience and compliance. Tellescope provides HIPAA-compliant messaging across all communication channels

Omnichannel messaging

Manage SMS, email, calls, secure messages, and video chat from a single inbox

Instantly logged

Every message is automatically documented and timestamped without manual data entry

Visibility into all touchpoints

View complete communication history across all channels on a unified patient timeline

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Tellescope features

Optimize every step of the patient journey with automated workflows and advanced CRM tools

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Healthcare Communication Platform

Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed

Patient Engagement

Automatically send medication reminders, appointment instructions, and educational content based on patient conditions and care plans

Healthcare Workflow Automation

Set condition-specific protocols that automatically trigger tasks, alerts, and outreach based on patient data

Patient Relationship Management

Manage patient relationships across the entire lifecycle - from lead to enrolled patient - with tools that increase conversions, streamline onboarding, and drive retention

How it works

Conversation initiated

Patients or care team members can securely initiate conversations on their preferred channel

Real-time engagement

Exchange messages and documents with patients in real time through HIPAA-compliant channels

Chronological view

Track all communications in the order they happen, giving you a complete view of patient engagement over time

Why choose Tellescope for HIPAA compliance

HIPAA compliance, built in from day one

Tellescope makes it easy to stand up a HIPAA-compliant foundation without navigating multiple vendors or custom software development work.

Omnichannel communication—fully HIPAA compliant

Ensure all of your communications are sent and stored compliantly. Call, text, email, chat, or video call with patients from a single HIPAA-compliant platform.

Manage your patient experience in one secure environment

Instead of juggling disconnected tools, teams use Tellescope to manage the full patient experience in one place, with centralized data, consistent permissions, and HIPAA compliance.

Everything you need to build a secure digital health experience

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CRM

Manage the entire patient relationship in one HIPAA-compliant system that securely centralizes communication, history, and care activity

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Forms

Collect intake data and consents via secure digital forms. All submissions are automatically synced to the patient profile

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Scheduling

Automate appointments with self-service booking. Reduce no-shows using HIPAA-compliant, automated SMS and email reminders

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Telehealth

Launch high-quality video consultations directly in the browser. Securely integrate 1:1 and group calls and calendar sync into your workflow

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Patient Portal

Give patients a secure, HIPAA-compliant portal to message their care team, view orders, access documents, and join video calls.

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Powerful workflows for every stage of patient care

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Physician Onboarding

Effortlessly bringing new specialists and programs online

Workflow Automation

Automating routine tasks and reducing missed appointments

Telehealth

Simplifying telehealth setup and clinician enrollment

Digital Health Engagement

Boosting patient involvement through outreach and surveys

Connect with your
existing tools

Off-the-shelf integration with your EHR and the other tools you use to run your business

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"The Tellescope team has been a true partner of Octave since the beginning. From the start they took the time to learn our processes and systems to help us address the complexities involved."

Raul E

VP of Business Operations & Strategy

"Tellescope is lightyears above other CRMs for digital health. Their intuitive workflow builder has helped us automate thousands of daily tasks and create bespoke patient pathways with no dev time."

Maggie J

Head of Operations