HIPAA-compliant
phone calling
Call patients securely from your computer or mobile app using a dedicated business number, with automatic call routing, logging, and voicemail transcription
Traditional phone systems operate separately from patient data, creating documentation gaps and compliance risks. Tellescope unifies calls with patient records, automatically and securely documenting every conversation
Integrated VOIP
Make and receive calls from your computer or mobile app using company’s phone number
One number for SMS and calling
Text and call patients from one number, with all interactions HIPAA-compliant and documented
Secure voicemail and routing
Route calls to the right team members and sync voicemails to patient profiles
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Tellescope features
Optimize every step of the patient journey with automated workflows and advanced CRM tools
Healthcare Communication Platform
Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed
Patient Engagement
Automatically send medication reminders, appointment instructions, and educational content based on patient conditions and care plans
Healthcare Workflow Automation
Set condition-specific protocols that automatically trigger tasks, alerts, and outreach based on patient data
Patient Relationship Management
Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed
How it works
Set up your number
Choose a new phone number or port your existing clinic number to Tellescope
Connect with patients
Make calls directly from patient profiles. Conversations are encrypted and logged automatically to their timeline
Centralized history
Access call recordings, transcriptions, and voicemail logs in the unified patient timeline for better care continuity
Why choose Tellescope for HIPAA compliance
Beyond standalone tools — a unified platform for care delivery
CRM
Manage the entire patient relationship in one HIPAA-compliant system that securely centralizes communication, history, and care activity
Forms
Collect intake data and consents via secure digital forms. All submissions are automatically synced to the patient profile
Scheduling
Automate appointments with self-service booking. Reduce no-shows using HIPAA-compliant, automated SMS and email reminders
Telehealth
Launch high-quality video consultations directly in the browser. Securely integrate 1:1 and group calls and calendar sync into your workflow
Patient Portal
Give patients a secure, HIPAA-compliant portal to message their care team, view orders, access documents, and join video calls.
Powerful workflows for every stage of patient care
Connect with your
existing tools
Off-the-shelf integration with your EHR and the other tools you use to run your business
Why health leaders choose Tellescope
how Tellescope can empower your team today
Frequently asked questions
How quickly can we launch with Tellescope?
Most customers are able to get up-and-running in a few weeks
What compliance certifications does Tellescope have?
Tellescope is HIPAA compliant and SOC 2 Type II certified
Which HIPAA compliant communication channels does Tellescope offer?
We enable customers to communicate with their patients using SMS, email, phone calls, secure chats, and video chats.
Does Tellescope sign a BAA?
Yes, we will sign a BAA with all customers.
Can we integrate Tellescope with my existing EHR?
We integrate with many EHRs. Check out our integrations page for more information.
Ready to scale your digital health operations?
