Care navigation
software for modern
digital health teams
Streamline your care navigation workflows with Tellescope
What Care Navigators can do
with Tellescope
Optimize the patient entry point with intelligent routing and automated triage
Intelligent triage
Automatically assign and categorize patient inquiries based on urgency, request type, and intent to ensure rapid response times
Eligibility verification
Run real-time insurance checks with our integration partners to confirm coverage before the visit
Seamless routing
Instantly direct patients to the appropriate provider or care program based on their clinical needs or preferences
Core Tellescope features
powering this workflow
From MVP to scale: the essential components needed for rapid launch and sustainable growth
Healthcare Communication Platform
Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed
Healthcare API Integration
Sync patient appointments and profile information with your EHR and billing system to eliminate duplicate data entry
Healthcare Workflow automation
Automate appointment reminders, follow-ups, and instructions. Create smart communication routes that adapt to patient responses
Medical Practice Management
Distribute requests, assign responsibilities, and leave internal comments. The entire team works with a single, up-to-date context for quick and effective responses
How сare navigation works in Tellescope
Initial contact
Capture every patient inquiry from forms on your website and inbound communication. Instantly triage and centralize them in a single inbox for your team to review
Smart assessment
Automatically send surveys to collect patient intake information and verify insurance in real time, ensuring they’re fully onboarded before their appointment
Patient routing
Instantly assign patients to the right care team or schedule appointments that sync with your EHR based on clinical needs and insurance
Trusted by clinical leaders
Real-world experiences from teams
powered by Tellescope
Business impact of
сare navigation
Drive operational efficiency and improve patient access with automated navigation protocols
Ops improvement
- Automated triage
- Centralized inbox
- Digital patient intake
Service delivery
- Faster time-to-onboard
- 24/7 monitoring
- Quicker response times
Patient outcomes
- Improved provider matching
- Higher satisfaction
- Reduced drop-offs
Powerful workflows for every stage of patient care
Connect with your
existing tools
Off-the-shelf integration with your EHR and the other tools you use to run your business
Why health leaders choose Tellescope
how Tellescope can empower your team today
Frequently asked questions
Does Tellescope integrate with my existing EHR?
We integrate with many EHRs. Check out our integrations page for more information.
What is your pricing model?
We charge a small implementation fee and price based upon the number of users or patients that you have. Additionally, there are some pass-through usage costs.
Do I need a software engineer or technical person to help set up Tellescope?
No, many of our customers do not have an engineer. However, our platform is API first and can be easily integrated with third-party tools.
How long does implementation typically take?
Typically 4-6 weeks.
How does Tellescope help my clinic save time and reduce operational costs?
We eliminate context switching between different tools and help automate many routine manual tasks.
Ready to scale your digital health operations?
