HIPAA-compliant
email service

Communicate with patients securely through encrypted email built specifically to support modern healthcare companies

Our Approach

Healthcare teams need reliable, compliant email. Tellescope makes email communication simple with automatic encryption, protected file sharing, and comprehensive logging

End-to-end encryption

All emails and attachments are encrypted in transit and at rest to keep data private

Secure file attachments

Deliver files and attachments via secure links that expire after a set time

Audit trail & logging

Maintain detailed email history with tracking for delivery, opens, and link clicks

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Tellescope features

Optimize every step of the patient journey with automated workflows and advanced CRM tools

Healthcare Communication Platform

Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed

Patient Engagement

Automatically send medication reminders, appointment instructions, and educational content based on patient conditions and care plans

Healthcare Workflow Automation

Set condition-specific protocols that automatically trigger tasks, alerts, and outreach based on patient data

Patient Relationship Management

Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed

How it works

Draft securely

Create messages from patient profiles or your team inbox, with every draft protected by Tellescope’s HIPAA-compliant platform 

Automated encryption

Emails in your Tellescope inbox are encrypted at rest and emails you send are encrypted in-transit

Centralized sync

All email activity is logged automatically to the patient timeline, giving your team full visibility into every conversation

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Why choose Tellescope for HIPAA compliance

Beyond standalone tools — a unified platform for care delivery

HIPAA compliance, built in from day one

Tellescope makes it easy to stand up a HIPAA-compliant foundation without navigating multiple vendors or custom software development work.

Omnichannel communication—fully HIPAA compliant

Ensure all of your communications are sent and stored compliantly. Call, text, email, chat, or video call with patients from a single HIPAA-compliant platform.

Manage your patient experience in one secure environment

Instead of juggling disconnected tools, teams use Tellescope to manage the full patient experience in one place, with centralized data, consistent permissions, and HIPAA compliance.

Everything you need to build a secure digital health experience

CRM

Manage the entire patient relationship in one HIPAA-compliant system that securely centralizes communication, history, and care activity

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Forms

Collect intake data and consents via secure digital forms. All submissions are automatically synced to the patient profile

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Scheduling

Automate appointments with self-service booking. Reduce no-shows using HIPAA-compliant, automated SMS and email reminders

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Telehealth

Launch high-quality video consultations directly in the browser. Securely integrate 1:1 and group calls and calendar sync into your workflow

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Patient Portal

Give patients a secure, HIPAA-compliant portal to message their care team, view orders, access documents, and join video calls.

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"The Tellescope team has been a true partner of Octave since the beginning. From the start they took the time to learn our processes and systems to help us address the complexities involved."
Raul E
VP of Business Operations & Strategy
"Tellescope is lightyears above other CRMs for digital health. Their intuitive workflow builder has helped us automate thousands of daily tasks and create bespoke patient pathways with no dev time."
Maggie J
Head of Operations
See real customer results
Trusted by leaders in digital healthcare

Why health leaders choose Tellescope

Transform patient interactions and streamline your practice. Discover
how Tellescope can empower your team today
25%
increase in patient engagement
85%
reduction in manual tasks
100%
hipaa-compliant operations

Frequently asked questions

How quickly can we launch with Tellescope?

Most customers are able to get up-and-running in a few weeks

What compliance certifications does Tellescope have?

Tellescope is HIPAA compliant and SOC 2 Type II certified

Which HIPAA compliant communication channels does Tellescope offer?

We enable customers to communicate with their patients using SMS, email, phone calls, secure chats, and video chats.

Does Tellescope sign a BAA?

Yes, we will sign a BAA with all customers.

Can we integrate Tellescope with my existing EHR?

We integrate with many EHRs. Check out our integrations page for more information.

Ready to scale your digital health operations?

Seamless integration with your EHR and healthcare tools to streamline patient intake and drive effortless growth