HIPAA-compliant
task management
Manage patient requests and internal tasks efficiently with a HIPAA-compliant ticketing platform built for care teams
Scattered patient requests lead to missed follow-ups and inefficiencies. Tellescope's ticketing system brings all tasks into one HIPAA-compliant dashboard where teams can coordinate and resolve issues quickly
Unified task list
Centralize patient requests and tasks with priority filters and status tracking
Team collaboration
Route tasks, add internal comments, and coordinate securely across teams
Automated tracking
Track ticket completion to measure efficiency and identify workflow bottlenecks
Explore more
Tellescope features
Optimize every step of the patient journey with automated workflows and advanced CRM tools
Healthcare Communication Platform
Maintain patient conditions, medication lists, and communication history so that your team has full context when intervention is needed
Patient Engagement
Automatically send medication reminders, appointment instructions, and educational content based on patient conditions and care plans
Healthcare Workflow Automation
Set condition-specific protocols that automatically trigger tasks, alerts, and outreach based on patient data
Patient Relationship Management
Manage patient relationships across the entire lifecycle - from lead to enrolled patient - with tools that increase conversions, streamline onboarding, and drive retention
How it works
Track all patient requests
Convert patient messages, form submissions, and phone requests into organized tickets that ensure nothing falls through the cracks
Assign and prioritize
Route tasks to team members, set priority levels, and organize tickets by department or specialty for efficient handling
Resolve & log
Complete tasks and notify patients instantly. Every resolution is automatically logged in the patient's history for a full audit trail
Why choose Tellescope for HIPAA compliance
Beyond standalone tools — a unified platform for care delivery
CRM
Manage the entire patient relationship in one HIPAA-compliant system that securely centralizes communication, history, and care activity
Explore
Forms
Collect intake data and consents via secure digital forms. All submissions are automatically synced to the patient profile
Scheduling
Automate appointments with self-service booking. Reduce no-shows using HIPAA-compliant, automated SMS and email reminders
Telehealth
Launch high-quality video consultations directly in the browser. Securely integrate 1:1 and group calls and calendar sync into your workflow
Patient Portal
Give patients a secure, HIPAA-compliant portal to message their care team, view orders, access documents, and join video calls.
Powerful workflows for every stage of patient care
Connect with your
existing tools
Off-the-shelf integration with your EHR and the other tools you use to run your business
Why health leaders choose Tellescope
how Tellescope can empower your team today
Frequently asked questions
How quickly can we launch with Tellescope?
Most customers are able to get up-and-running in a few weeks
What compliance certifications does Tellescope have?
Tellescope is HIPAA compliant and SOC 2 Type II certified
Which HIPAA compliant communication channels does Tellescope offer?
We enable customers to communicate with their patients using SMS, email, phone calls, secure chats, and video chats.
Does Tellescope sign a BAA?
Yes, we will sign a BAA with all customers.
Can we integrate Tellescope with my existing EHR?
We integrate with many EHRs. Check out our integrations page for more information.
Ready to scale your digital health operations?
