Tellescope Starter

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Frequently asked questions

What EHRs does Tellescope integrate with?

Tellescope offers pre-built, two-way integrations with Canvas, Elation, athenahealth, Healthie, DrChrono, and Medplum, and connects to other systems through a developer-friendly API.

What's included in Tellescope's Starter tier?

Starter is the full communication suite: a unified inbox with SMS, email, voice and video calls, patient and team chat, and appointment reminders. It also includes journeys and automation as an optional add-on.

What's not included in Tellescope's Starter tier?

Starter focuses on communication, so it doesn't include the broader engagement and operations tools like CRM, self-scheduling, intake forms and payments, or the full white-labeled patient portal. Those come with the complete Tellescope platform, which you can upgrade to whenever you're ready. 

How long does implementation take for Tellescope's Starter tier?

Most teams set themselves up and start communicating the same day, with no implementation project required. 

Do I need a software engineer or technical person to help set up Tellescope?

No, many of our customers do not have an engineer. However, our platform is API first and can be easily integrated with third-party tools.

How does Tellescope help my clinic save time and reduce operational costs?

We eliminate context switching between different tools and help automate many routine manual tasks.