Tellescope Scheduler

Tellescope Scheduler is a standalone healthcare appointment scheduling tool. It gives patients customizable, branded booking pages, sends automated SMS and email reminders to cut no-shows, supports video visits, and syncs appointments with your EHR, all on HIPAA-compliant infrastructure.

Tellescope Scheduler runs on HIPAA-compliant infrastructure and is backed by a Business Associate Agreement, so patient information is collected and stored on infrastructure built for protected health information.

Tellescope Scheduler offers native integrations with Healthie and Canvas Medical, so appointments and patient data stay in sync with the system your clinical team already uses.

Yes. Tellescope Scheduler supports Twilio and Zoom integrations for video visits. When a patient books a video appointment, the Zoom link is generated and included automatically.

With Tellescope, your texting, voice, and video run on Twilio, so you pay Twilio's standard usage rates for what you actually send and receive. The rates are low and billed by the message or by the minute, which means most practices spend far less than they would on a flat per-seat platform.

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Here's roughly what each channel looks like:

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Texting (SMS): about $0.0083 to send or receive each message. A practice that sends and receives 1,000 texts in a month pays around $8.

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Voice calls: about $0.014 per minute for outbound calls and $0.0085 per minute for inbound. A practice with 300 minutes of outgoing and 300 minutes of incoming calls in a month pays around $7.

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Video visits: about $1 per participant-hour. A 30-minute telehealth visit between one provider and one patient comes to roughly $1, so 100 visits in a month runs about $100.

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Because you only pay for what you use, your costs track with your patient volume instead of your team size. Carriers can add small per-message fees on texting, and rates are set by Twilio, so you can always check the latest at twilio.com.

Tellescope Scheduler sends automated SMS and email reminders. You can set reminders globally on an event template, or customize them on an individual event, so patients get timely nudges without your team sending them by hand.

Yes. Location-based scheduling lets you set different availability, providers, and booking rules per location, so patients only see the slots that apply to where they're being seen.

Booking pages are fully customizable and branded to your practice, with Google Tag Manager support so your marketing team can track conversions and attribute bookings to campaigns.

Calendly and Acuity are general-purpose schedulers. Tellescope Scheduler is built for healthcare: it runs on HIPAA-compliant infrastructure with a BAA, integrates natively with EHRs like Healthie and Canvas Medical, and connects bookings to care plans and products so scheduling drives the next step in care.

Most teams get onboarded to Tellescope Scheduler in one day, with no implementation project required.

No, many of our customers do not have an engineer. However, our platform is API first and can be easily integrated with third-party tools.

We eliminate context switching between different tools and help automate many routine manual tasks.